From the web site thisiswhyyourefat.com. At least one of the pics is from Taste of Chicago. Lots of meat on a stick -- always good!!
Hat tip: A. Sullivan
Wednesday, February 11, 2009
Mmm!
From the web site thisiswhyyourefat.com. At least one of the pics is from Taste of Chicago. Lots of meat on a stick -- always good!!
Hat tip: A. Sullivan
Quote of the day
from one of Andrew Sullivan's readers...
It is very interesting to watch how this crisis reveals and highlights character: the sniveling privileged Wall Street upper-crust, the semi-hysterical, uninformed punditocracy, the puerile Republican opposition -- and Obama, cool as a cucumber, playing his game, five steps ahead, setting up moves that won't come to fruition for months or years, while his opposition flails at the thin air where he used to be. I love it.
It is very interesting to watch how this crisis reveals and highlights character: the sniveling privileged Wall Street upper-crust, the semi-hysterical, uninformed punditocracy, the puerile Republican opposition -- and Obama, cool as a cucumber, playing his game, five steps ahead, setting up moves that won't come to fruition for months or years, while his opposition flails at the thin air where he used to be. I love it.
BOA = Bank of Assholes
Last week I read this story about how Bank of America tried to milk money out of a deceased's relative. Bottom line -- your are not responsible for paying a family member's outstanding credit balance (although they will try to make you believe differently).
This part got my attention:
The former rep said that employees responsible for collections receive "feedback" about their phone performance from managers who monitor the calls. (When you hear "this call may be monitored for quality assurance purposes", the "quality assurance" oftentimes isn't quality of service from the customer's perspective -- it's quality of performance from the rep, who's being trained to be as effective as possible at extracting money from callers.)
That's new to me, but makes perfect sense.
This part got my attention:
The former rep said that employees responsible for collections receive "feedback" about their phone performance from managers who monitor the calls. (When you hear "this call may be monitored for quality assurance purposes", the "quality assurance" oftentimes isn't quality of service from the customer's perspective -- it's quality of performance from the rep, who's being trained to be as effective as possible at extracting money from callers.)
That's new to me, but makes perfect sense.
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